FAQ & Answers
How do I select items to purchase?
As you browse through the EQ Light online store, click on the "Add to bag" button that you wish to purchase.
How do I know what is in my bag?
When browsing through EQ Light, simply click the bag icon at the top right of your screen to see which items you have in your shopping basket.
How do I remove an item from my bag?
Click the "remove"-link to remove that item from your bag.
How do I modify the quantity of a product in my bag?
Click the bag icon at the top right of your screen and then change the quantity by selecting the quantity box. The item quantity will update immediately and a new sub total will be displayed.
How do I pay for my merchandise?
We accept Visa, Mastercard and American Express for online orders, subject to proper authorization.
How do I know that EQ Light has received my order?
Our ordering system will automatically send you an email confirming that your order was successfully submitted. Please make certain that the email address you provide is correct. Upon processing, we will send you an additional email message confirming your order with applicable taxes and shipping charges calculated, and a shipping order number for your records.